Effective Date: February 9, 2026
Last Updated: February 9, 2026
1. General Provisions
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MamontCall (hereinafter referred to as the “Service”, “we”, “our”) respects the privacy of its clients and users.
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This Privacy Policy describes what data we collect, how we use and protect it, and under what circumstances we may disclose it.
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By using MamontCall services, the user agrees to the terms of this Policy.
2. What Data We Collect
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Upon registration: name or company name, contact email, Telegram, country, and city.
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When using the service: call statistics (quantity, duration, directions), numbers and routes used, campaign and agent settings, billing and transaction data.
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Technical data: IP addresses, device and call application type, connection logs for diagnostics.
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We do not record the content of conversations unless the client has independently activated the recording function.
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We do not sell or transfer personal data to third parties for advertising purposes.
3. How We Use Data
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Provision and improvement of MamontCall services.
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Billing, calculations, and financial accounting.
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Technical support and diagnostics.
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Ensuring security, preventing abuse and fraud.
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Compliance with legislation and implementation of Anti-Scam policy and KYC checks.
4. Data Protection
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Encryption: all control traffic and voice calls are encrypted by default.
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Encryption is provided to all clients at no additional cost.
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Infrastructure: secure data centers, regular security updates, 24/7 monitoring.
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Client data is isolated from each other.
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Only authorized employees have access to data; all actions are logged, and two-factor authentication is used.
5. Data Disclosure
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We do not disclose data to third parties, except as required by law.
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By legal requirement: upon a court order or official request from law enforcement agencies.
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To protect rights: if necessary to protect the rights, property, or security of MamontCall and its clients.
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Anti-Scam: in case of fraudulent activity to prevent damage.
6. Data Retention
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Billing data is stored for the duration of the account and for 12 months after its closure.
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Call statistics (without content) are stored for 6 months.
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Technical logs are stored for 30 days.
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The client can request data deletion via @MamontCallSupport.
7. Regulatory Compliance
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MamontCall complies with applicable personal data protection legislation.
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Including regulations of Ukraine, Georgia, Moldova, and Kazakhstan.
8. User Rights
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Request information about stored data.
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Demand correction of inaccurate data.
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Demand data deletion, taking into account legal requirements.
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Opt out of using the service at any time.
9. Policy Changes
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MamontCall reserves the right to update this Privacy Policy.
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We will notify you of significant changes via email or Telegram.
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Continued use of the service implies agreement with the updated Policy.
10. Contacts
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Telegram: @MamontCallSupport
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Email: [email protected]
