Anti-Scam Policy

Effective Date: February 9, 2026

Last Updated: February 9, 2026

Our Stance

  • MamontCall works exclusively with legitimate businesses and provides professional telephony for call centers engaged in lawful activities.

  • We understand the specifics of highly competitive verticals – investments, cryptocurrencies, forex, financial services – and support legitimate businesses in strict compliance with legislation.

Prohibited Activities

  • Scamming – deceiving people to steal money or personal data.

  • Carding – illegal use of bank cards and financial details.

  • Phishing – obtaining confidential data under the guise of legitimate organizations.

  • Vishing – telephone fraud, including calls impersonating banks, police, or government agencies.

  • Gray Schemes – any activity aimed at circumventing legislation.

  • Spam – mass unsolicited calls without the recipient’s consent.

  • Extortion – threats and pressure to obtain funds.

  • Malware Distribution – via calls or voice messages.

Client Verification (KYC)

  • Every MamontCall client undergoes mandatory preliminary verification.

  • Verification includes identifying the contact person and determining the scope of activity.

  • The legitimacy of the business and its compliance with target call directions are assessed.

  • MamontCall reserves the right to refuse services without explanation.

Monitoring

  • MamontCall conducts continuous monitoring to detect suspicious activity.

  • Abnormal call patterns, mass short calls, and suspicious destinations are analyzed.

  • Complaints from telecom operators and end-recipients are taken into account.

Consequences of Violations

  • Immediately: account blocking without warning, termination of all calls, and balance freeze.

  • Subsequently: a lifetime ban with no possibility of reinstatement and refusal of service to related individuals and companies.

  • If necessary, information may be forwarded to law enforcement agencies.

  • No refunds are issued for bans due to Anti-Scam Policy violations.

How to Report a Violation

  • Telegram: @MamontCallSupport

  • Email: [email protected]

  • All inquiries are handled confidentially.

Legitimate High-Risk Businesses

  • We support: licensed investment companies, legitimate crypto projects, licensed forex and CFD brokers, insurance and financial companies, collection agencies, and educational or medical projects.

  • We do not support: unlicensed “brokers”, pyramid and Ponzi schemes, fake investment platforms, and any forms of consumer deception.

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